http://forum.morphexchange.com/forums/1/posts en-us 60 <p>If your issues are regarding Morph AppSpace, please visit the new Morph AppSpace Forums at <a href="http://forums.mor.ph">http://forums.mor.ph</a></p> Tue, 24 Jun 2008 07:56:30 -0000 forum.morphexchange.com:1:73:159 harrylp7 http://forum.morphexchange.com/forums/1/topics/73 <p>Hi Amarillo,</p> <p>It seems as though Tracks is exporting a <span class="caps">CSV</span> file that PHPMyAdmin doesn&#8217;t understand. What I&#8217;d like to do is pinpoint where the problem lies (including if it&#8217;s from our end). So could you do the following for me:</p> <p>1. From your local (not the one in Morph eXchange) Tracks installation, export your data in <span class="caps">CSV</span> format.</p> <p>2. Try to import the data again using PHPMyAdmin.</p> <p>If you&#8217;re still getting an error in step 2, that could mean Tracks is producing a <span class="caps">CSV</span> file that PHPMyAdmin doesn&#8217;t understand.</p> Sat, 21 Jun 2008 16:02:22 -0000 forum.morphexchange.com:1:39:155 mmaglana http://forum.morphexchange.com/forums/1/topics/39 <p>This thread has been moved to the new Morph AppSpace Forum. You can find it in this <span class="caps">URL</span> <a href="http://forums.mor.ph/forums/1/topics/6">http://forums.mor.ph/forums/1/topics/6</a></p> <p>Should you have any problems with your Morph AppSpace Subscription in the future, you can go directly to the Morph AppSpace Forum for assistance —&gt; <a href="http://forums.mor.ph">http://forums.mor.ph</a></p> <p>Thank you, and we apologize for all the inconvenience.</p> Sat, 21 Jun 2008 15:53:15 -0000 forum.morphexchange.com:1:70:154 harrylp7 http://forum.morphexchange.com/forums/1/topics/70 <p>This thread has been moved to the new Morph AppSpace Forum. You can find it in this <span class="caps">URL</span> <a href="http://forums.mor.ph/forums/1/topics/6">http://forums.mor.ph/forums/1/topics/6</a></p> <p>Should you have any problems with your Morph AppSpace Subscription in the future, you can go directly to the Morph AppSpace Forum for assistance —&gt; <a href="http://forums.mor.ph">http://forums.mor.ph</a></p> <p>Thank you, and we apologize for all the inconvenience.</p> Sat, 21 Jun 2008 14:42:54 -0000 forum.morphexchange.com:1:6:135 harrylp7 http://forum.morphexchange.com/forums/1/topics/6 <p>Hello Mark,</p> <p>The Tracks developers sent me to you (i.e. MorphExchange forum).<br />They&#8217;re working on an import function, but it won&#8217;t be ready until v1.7.</p> Sat, 21 Jun 2008 10:49:52 -0000 forum.morphexchange.com:1:39:131 amarillo http://forum.morphexchange.com/forums/1/topics/39 <p>Hello Amarillo,</p> <p>I apologize for the late reply. Have you consulted the developer of Tracks re this issue? I&#8217;d also suggest that you post this problem in the PHPMyAdmin forums as they may know about this issue.</p> Thu, 19 Jun 2008 00:37:45 -0000 forum.morphexchange.com:1:39:120 mmaglana http://forum.morphexchange.com/forums/1/topics/39 <p>Hi again,</p> I tried to import the csv file using PHPMyAdmin as recommended. But I always get the following error:<br />bq. Invalid field count in <span class="caps">CSV</span> input on line 1.<br />My settings are: <ul> <li>character set: utf8</li> <li>start at line 1 (to skip fieldnames)</li> <li>input format: csv</li> <li>fields terminated by ,</li> <li>fields enclosed by &#8221; <br />I also tried some other settings. Does anyone have an idea what&#8217;s wrong here?</li> </ul> <p>thanks,<br />amarillo</p> Tue, 15 Apr 2008 21:59:05 -0000 forum.morphexchange.com:1:39:73 amarillo http://forum.morphexchange.com/forums/1/topics/39 <p>Hi amarillo,</p> <p>Your best option right now is to use Tracks&#8217; export function to get your data in <span class="caps">CSV</span> format. After that, use a tool such as PHPMyAdmin to import or inject your data directly into your local Tracks installation&#8217;s database.</p> Tue, 15 Apr 2008 13:02:32 -0000 forum.morphexchange.com:1:39:67 mmaglana http://forum.morphexchange.com/forums/1/topics/39 <p>Hi amarillo,</p> <p>Thank you for using Tracks!</p> <p>We&#8217;re currently evaluating your query. Our team will get back to you as soon as possible to inform you about the status of this query.</p> <p>Again, thanks!</p> Tue, 15 Apr 2008 06:50:32 -0000 forum.morphexchange.com:1:39:66 LaniMorph http://forum.morphexchange.com/forums/1/topics/39 <ol> <li><strong>What is a Morph Credit?</strong><br />A Morph Credit is the currency used to subscribe to applications in the Morph eXchange. This is also the same unit of payment used for Morph AppSpace subscriptions.<br /><br /></li> <li><strong>What currencies do you accept to buy Morph Credits?</strong><br />The following lists the currencies that we are currently accepting: <ul> <li>US Dollar </li> <li>Australian Dollars </li> <li>Euro </li> <li>Hong Kong Dollars</li> <li>Japanese Yen </li> <li>Singapore Dollars<br /><br /></li> </ul> </li> <li><strong>How do I purchase a Morph Credit?</strong><br />You can buy Morph Credits through the Account tab.<br /><br /></li> <li><strong>What is the maximum number of Morph Credit that I can purchase?</strong><br />You can buy a maximum of 10,000 Morph Credits at a time.<br /><br /></li> <li><strong>What is the minimum number of Morph Credits that I can purchase?</strong><br />You must purchase at least 10 Morph Credits at a time.<br /><br /></li> <li><strong>I couldn&#8217;t complete my Morph Credit purchase, why is that?</strong><br />This means that your payment was rejected by PayPal. This may have occurred for a number of reasons, for instance, not having sufficient funds on your card or bank account to complete the transaction. Please check if PayPal currently supports purchases from within your country.<br /><br /></li> <li><strong>Do I have the option to choose which currency I want to use?</strong><br />Yes, but if you are based in the <span class="caps">USA</span>, you can only pay using US Dollars.<br /><br /></li> <li><strong>Can I change my currency selection?</strong><br />Yes. You can do this on your Account tab or click here to go directly to that page. <br /><br /></li> <li><strong>Can anyone change the currency account?</strong><br />Only Account Administrators can change currency selection.<br /><br /></li> <li><strong>Why is my PayPal order still pending?</strong><br />This is depends on how you deposited money in your PayPal account. If you paid with a credit card, the payment is automatically sent to us and your Morph Credit balance is credited immediately. However, payments using eCheck or Internet Transfer will remain as pending in our system until the payment has cleared with PayPal. As soon as it clears, your Morph eXcange account will be credited.<br /><br /></li> <li><strong>What payment methods do you accommodate?</strong><br />We are using PayPal to handle payments. PayPal accepts payment via credit card, electronic bank transfers and eChecks.<br /><br /></li> <li><strong>How do I get charged and how often do I get billed for my subscriptions?</strong><br />All subscription payments are prepaid, excluding subscription payments for Morph AppSpaces. You need to purchase Morph Credit before you can subscribe to an application. You need to have enough credits in your account in order to make the subscription process successful. When you have successfully subscribed, you will be charged with the corresponding subscription fee. Except for Morph AppSpace subscriptions, all other applications on the Morph eXchange bill you in 31 day increments at the set price (of the application) for the selected currency. Morph AppSpace subscriptions employ a daily billing, depending on the size of the Morph AppSpace used by your application.<br /><br />Morph AppSpaces are billed after the fact. You cannot subscribe to a Morph AppSpace if your credits will not last you a day&#8217;s worth of operation for the Morph AppSpace subscription plan selected. Billing is done based upon <span class="caps">UTC 24</span> hr day. Note that subscriptions are billed exclusively.<br /><br /></li> <li><strong>What is an overage?</strong><br />An overage is an excess either in bandwidth or storage. For Morph AppSpace subscriptions, we charge an overage fee if your Morph AppSpace utilizes storage and/or bandwidth in excess of the allocated amount. The overage fee is broken down and computed by day based upon use.<br /><br /></li> <li><strong>How much do you charge for overages?</strong><br />Charges for Morph AppSpace overages are as follows: <ul> <li>Bandwidth = 1 Morph Credit for each additional 4GB combined in/out data transfer</li> <li>Storage = 1 Morph Credit (per month or any partial month) for each additional 3GB of storage space.<br /><br />Note that we allow partial credits. For instance, if your bandwidth overage is only 1GB or below, then we will charge 0.25 credit. The atomic unit for bandwidth and storage is 1GB. Thus, 0.4 GB will be rounded off to 1GB, 1.3 GB will be rounded off to 2 GB, and so on.<br /><br /></li> </ul> </li> <li><strong>What happens if I don&#8217;t have enough credit to continue a subscription?</strong><br />When you run out of credits, you will not be able to gain access to the application. Pertaining to Morph AppSpaces&#8212;when you run out of credits or when your credit reaches zero (0), we will automatically shut down your Morph AppSpace. No grace period will be provided for now.<br /><br /></li> <li><strong>Is there a grace period?</strong><br />No grace period will be provided for now.<br /><br /></li> <li><strong>Do you offer refunds?</strong><br />No, we currently do not provide refunds.<br /><br /></li> <li><strong>Where can I view my bills and print an invoice?</strong><br />You have to log in to your Morph eXchange account in order to view your bills. Select the Account tab and click on View outstanding/upcoming bills or View billing history.<br /><br /></li> <li><strong>I would like to pay by bank transfer, by cheque or other alternative. Is this accepted?</strong><br />We currently offer payment via credit card or bank transfer in a number of countries. Please refer to the PayPal site for more information.<br /><br /></li> <li><strong>Can I use one PayPal account to purchase for multiple Morph eXchange accounts?</strong>Yes. <br /><br /></li> <li><strong>How do I sign up for a Paypal account?</strong><br />Log in to PayPal to create an account.<br /><br /></li> <li><strong>What is PayPal?</strong><br />PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.</li> <li><strong>How do I cancel a withdrawal from my PayPal account?</strong><br />Once you have initiated a withdrawal from your PayPal account it cannot be cancelled. Visit PayPal for more information.<br /><br /></li> <li><strong>My subscription status shows that the process was successful but I have no credits?</strong><br />It typically take seconds or minutes at the longest to process your subscriptions. Although in some cases, customers might experience longer delays in between subscription being processed and credits appearing in balances.<br /><br />If this is so, we suggest you attempt to use the application, even if the credits do not appear. Your will receive your credits shortly, the money will not be lost. We apologize for this inconvenience and thank you for your patience.<br /><br /></li> <li><strong>What data errors may have caused my payment to fail?</strong><br />Your payment may have failed due to incorrect personal details, such as name, billing address, billing city &#38; postal code, or billing country. Note that these details need to correspond with the details your card issuer or bank has on file. Please ensure you have the correct details and re-try. If you had successfully paid with this PayPal account before, please check with your credit card provider or your bank account information.</li> </ol> Mon, 14 Apr 2008 16:57:19 -0000 forum.morphexchange.com:1:40:64 macel http://forum.morphexchange.com/forums/1/topics/40 <p>Hi!</p> <p>I&#8217;ve tested Tracks and <span class="caps">GTD</span> on MorphExchange thoroughly and decided to host my own installation of Tracks.<br />The system is running and now I want to migrate my tasks from MorphExchange.<br />Tracks does provide an export function for all the data, but, as I found out on the developer forum, the import function is not finished yet.<br />So, is there a way to get a MySQL dump (or the Sqlite db file) of my data?</p> <p>thanks,<br />amarillo</p> Mon, 14 Apr 2008 16:20:19 -0000 forum.morphexchange.com:1:39:63 amarillo http://forum.morphexchange.com/forums/1/topics/39 <p>If you are experiencing problems with the <span class="caps">CAPTCHA</span> during signup, try using all small case letters.</p> Wed, 13 Feb 2008 22:29:13 -0000 forum.morphexchange.com:1:9:9 DAbramowski http://forum.morphexchange.com/forums/1/topics/9 <ol> <li><strong>Do I need to pay for my Morph eXchange account?</strong><br />No, we do not charge you when you sign up for a Morph eXchange account.<br /><br /></li> <li><strong>Why do I need a Morph eXchange account?</strong><br />A Morph eXchange account provides you access to all of our software as a service solutions in one convenient location. With your Morph eXchange account, you get single-sign on access to on-demand applications listed at Morph eXchange. You can take our products for a test-drive, participate in beta programs and choose subscriptions that best suit your needs.<br /><br /></li> <li><strong>How do I subscribe to an application?</strong><br />After logging in to your Morph eXchange account, you may subscribe to an application by clicking the View Available Subscriptions found at the Subscriptions tab OR by clicking the Add a Subscription link at the sidebar. You will be shown the available subscriptions page with links to Learn More or Subscribe. Click on Subscribe and a page will appear with subscription plan options. Choose your plan and you will be required to name your subscription (provide a unique name for your subscription. Your choice must have lowercase alphanumeric characters: a-z or 0-9. Hyphens are allowed between characters but no spaces please. After clicking the button &#8220;Yes, add the subscription now&#8221;, you will be returned to your subscriptions page with a notification about the newly added subscription. You may verify the subscription by finding it at the top of your subscriptions list.<br /><br /><br /></li> <li><strong>How do I add a user to my account?</strong><br />In your Users tab, you can click on the Add a User option after the page description or from the sidebar. You will be shown a form where you will register the details of your new user. The default role of a new user is Normal User. You may add privileges to your new user by ticking the checkboxes for one or a combination of the following roles: Account Admin, Billing Manager, Subscriptions Manager, and Users Manager.<br /><br /><br /></li> <li><strong>What are the privileges of the various roles that I can assign to my users?</strong><br />As creator of the Morph eXchange account, you are the default Account Admin with full administrative rights to the account. Only an Account Admin can edit the account settings such as set the currency for the account, purchase Morph Credits, view the Purchase History, and cancel or delete the account. With full rights, an Account Admin has the privileges assigned to the following roles.<br /><br />A Billing Manager&#8217;s privilege is to view the Billing History and see the subscription billing summaries of the account.<br /><br />A Users Manager can add a user and assign roles (except the Account Admin role), edit a user&#8217;s profile, and disable or delete users.<br /><br />A Subscription Manager has the privilege to add a subscription to the account and assign users by clicking the Settings option for that subscription and ticking the check boxes next to the listed account users.<br /><br /><a href="http://forum.morphexchange.com/forums/1/topics/40">Click here</a> for questions on Morph Credits.</li> </ol> Thu, 24 Jan 2008 23:42:47 -0000 forum.morphexchange.com:1:7:7 jeromesg http://forum.morphexchange.com/forums/1/topics/7